1.We provide 7 days replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.
2.Buyers are only responsible for the return shipping fees for warranty items.(In most cases, buyer will only have to return the problem components rather than the entire package).
3.Before returning items, please make sure you get our return address, and write “gift” on the delivery detail sheet.
4.Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
1, If your country is not available to be selected, kindly email us to check the shipping charge before purchasing, thanks!
2, If your address is belong to remote area, we will charge you additional express cost, in this case, we will email you for further discussion.
3, International Buyers---Please Note:
Import duties,taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.
4, pls check the product before signing receivement, if the package is damaged, so pls do not sign receivement, and then we can send you newly one after confirming with freight company. but after buyer received receivement without checking the package, and afterward, report the product is damaged, then we cannot resend you newly one!
1, Your positive feedback and five stars will be highly appreciated if you are satisfied with our products and service. We will also leave you a positive feedback after we receive yours.
2, Important note: If you meet any problem with the item you purchase, please contact us before you open a case or leave neutral/negative feedback, we will reply you within 24 hours and solve the problem to your satisfaction!!
3, We care about our valued customers and understand the concerns and frustrations you might have and will try our best to help you.