Car Electronics & Devices
1. Normally, your shipment will be sent out within 2 working days against payment arriving. Tracking number will offered within 24 hours after we shipped your item out. Customers will be informed in advance if any special circumstances.
2. Turkey, Brazil, Saudi Arabia, Peru, Argentina, Syria, Russian, France, Iran, North Korea, Ecuador, Paraguay, Iraq, Greek, Belarus, Ukraine etc, these countries that with difficult clearance cann't ship via DHL, we only offer EMS or China Post service.
3. Delivery Time:
DHL/Fedex/UPS/Armax: 3 - 7 Working Days (some countries cann't ship battery,such as Ghana, Cyprus, Georgia, south africa etc,i will let you know if there is no battery in the parcel)
EMS: 10-25 Working Days (no battery in EMS parcels)
China Post/Hongkong Post: 15 - 35 Working Days
4. If your place is a Remote Area included in DHL website or UPS Extended Area Surcharge (EAS) Definitions you need pay additional 35USD as Remote surcharge,Please attention the price is not include remote area fee,thanks for your understanding!
5. If you have not received your shipment within 30 working days, please contact us. We will track the shipment and get back to you as soon as possible with a reply.
1. We provide ONE YEAR warranty
Please test our scanner as soon as you get it.
If the item need repair, within one year, customers no need pay repair fee but need to pay both back and forth shipping cost. Over one year warranty, customer need to pay repair fee for repair.
Main Unit for Equipment: 1 year warranty
Cables & Adapters: No warranty
Laptop: No warranty
Hard Disk: No warranty
If the product has any problems, please contact us and return it back to us within 7 days.If not,it is considered as used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.
All returned items MUST BE in the original packaging,please contact us before you return the parcle.And you need to provide us with the shipping tracking number, specific reason for the return, and also your order number. If the item needs repair, refund or exchange, please use simple airmail to ship back to us.
3.Buyers should pay for the return shipping fee.
1) Buyer's early confirmation will be highly appreciated after receiving the items.
2) Since your feedback is very important to our business's development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you 1 minute,but this 1 minute has the extremely vital significance to us.
3) Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems.Thank you for your understanding!
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.|
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|